ITIL 2011 update is out. And it's big. And you can't upgrade the books... so you might want to attend this webinar from Ian Clayton to get the skinny on it.
Ian is not a huge fan of ITIL so you are likely hear a critical view on it -- which is a good thing from my point of view.
From the invite see below.
On July 29, 2011 the latest edition of the IT Infrastructure Library (ITIL) core publications are released. This FREE webinar will provide you with unbiased and expert opinion on the ITIL 2011 Edition, and will help you understand how the latest edition of ITIL fits into your Service Management plans.
Weighing whether to upgrade an existing version?
Or perhaps interested in how best to adjust the knowledge you gained during formal ITIL education so it remains current?
Then don’t miss out on the chance to attend the one webinar designed to help you with these questions, and help you gain maximum advantage and value out of the update, protecting any existing, or planned investment you may have in these important publications.