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The Three Qualities & Customers Of The IT Service Catalog by Pink Elephant

Version 1, changed by michellekennedy. 04/09/2008.  
Featured: Yes
Title: The Three Qualities & Customers Of The IT Service Catalog by Pink Elephant
Category: ITIL ITSM White Papers
Author: michellekennedy
Date Posted: 04/09/2008 10:52AM
Introduction: This brief article outlines three core qualities of the Service Catalog and three roles that the development of a Service Catalog should target.
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 Three_Qualities_and_Customers_of_the_IT_Service_Catalog.pdf michellekennedy 111K 04/09/2008 1
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