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Have You Catalogued Your IT Services - by Michael Thompson

Version 3, changed by admin. 03/27/2007.  
Featured: No
Title: Have You Catalogued Your IT Services - by Michael Thompson
Category: Published Articles
Author: admin
Date Posted: 02/09/2007 04:54AM
Introduction: This articles focuses on the value of a Service Catalogue as part of an IT Service Management (ITSM) initiative.  Written by Michael Thompson - Principal Research Analyst with the Butler Group, the article was published in the Butler Group Review, September 2006.
Rating: 5 (2 Ratings Total)

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Have You Catalogued Your IT Services (Mike Thompson).pdf mary 39K 02/06/2007 1
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