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Open Source Service Catalog Community Resources

The Open Source Service Catalog Community (OSCC) is committed to providing an ever-growing set of articles built by both leading IT professionals and by your peers in the OSCC.

Members can read, comment on, rate and edit articles contributed by others. You even have the ability to write and contribute your own original articles. In the resources area, you can download, comment on and rate resources to the OSCC.  To recommend resources for the Resources section, please submit them to the Feedback link above or email administrator@servicecatalogs.com. The OSCC is only as strong as its members and its members’ ideas, so you are encouraged to please contribute, comment and rate content frequently!



CategoryNameDescription
Data Management White Papers Service Catalog and CMDB White Paper - by the Butler Group This white paper highlights why companies should look at building their Service Catalog BEFORE their ...
ITIL ITSM White Papers The Three Qualities & Customers Of The IT Service Catalog by Pink Elephant This brief article outlines three core qualities of the Service Catalog and three roles that ...
Customer Stories Safeway IT Service Catalog Customer Case Study Presentation - Feb. 2006 This is a case study presented by Gail Burt of Safeway at the Pink Elephant ...
Customer Stories Rohm and Haas Service Catalog Presentation Robert Hilsdon of Rohm and Haas gave this presentation at the Pink Elephant ITSM conference ...
Data Management White Papers A Data Architecture for IT Service Management White Paper - by Charlie Betz This is an analysis of ITSM and related IT governance concepts from a data architecture ...
Miscellaneous Where is the newScale YES! Program The newScale YES! Program is no longer on the www.servicecatalogs.com site. If you ...
ITIL ITSM White Papers Defining, Modeling and Costing IT Services White Paper - by Pink Elephant This white paper, authored by Pink Elephant,  examines the fundamental steps for Defining IT Services ...
Published Articles The IT Service Catalog - Network World Article 1/23/06 This Network World article was posted on January 23, 2006. The title is “The IT ...
Published Articles Have You Catalogued Your IT Services - by Michael Thompson This articles focuses on the value of a Service Catalogue as part of an IT ...
Presentations Customer Usage Trend Survey Results Presentation - by newScale, Inc. This newScale Customer Conference 2006 presentation reviews the results of a newScale customer survey. Includes ...
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