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Most Recent Resources

Open Source Service Catalog Community Resources

The Open Source Service Catalog Community (OSCC) is committed to providing an ever-growing set of articles built by both leading IT professionals and by your peers in the OSCC.

Members can read, comment on, rate and edit articles contributed by others. You even have the ability to write and contribute your own original articles. In the resources area, you can download, comment on and rate resources to the OSCC.  To recommend resources for the Resources section, please submit them to the Feedback link above or email administrator@servicecatalogs.com. The OSCC is only as strong as its members and its members’ ideas, so you are encouraged to please contribute, comment and rate content frequently!



CategoryNameDescription
ITIL ITSM White Papers The Three Qualities & Customers Of The IT Service Catalog by Pink Elephant This brief article outlines three core qualities of the Service Catalog and three roles that ...
Published Articles The IT Service Catalog - Network World Article 1/23/06 This Network World article was posted on January 23, 2006. The title is “The IT ...
Published Articles Surveys Confirm Rapid Adoption of IT Service Catalog Solutions Article This ITIL People online article is titled “Surveys Confirm Rapid Adoption of IT Service Catalog ...
Presentations ITIL and the IT Service Catalog Presentation by George Spalding, Pink Elephant George Spalding is Pink Elephant's most seasoned & respected ITIL expert & a strategic advisor on ...
ITIL ITSM White Papers Defining, Modeling and Costing IT Services White Paper - by Pink Elephant This white paper, authored by Pink Elephant,  examines the fundamental steps for Defining IT Services ...
ITIL ITSM White Papers Rebuilding Trust Between IT and the Business White Paper - by newScale, Inc. There are two different views of the IT Service Catalog – a portfolio-oriented view for ...
Miscellaneous Where to Find newScale Service Catalog Course Materials newScale Service Catalog course and workshop materials, including course templates, are no longer available on ...
Miscellaneous Where is the newScale YES! Program The newScale YES! Program is no longer on the www.servicecatalogs.com site. If you ...
ITIL ITSM White Papers An ITIL® Roadmap-Developing a Service & Process Improvement Plan - by Troy DuMoulin This white paper from Pink Elephant was written to assist an organization in understanding the ...
Data Management White Papers A Data Architecture for IT Service Management White Paper - by Charlie Betz This is an analysis of ITSM and related IT governance concepts from a data architecture ...
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