Most Recent Articles

Open Source Service Catalog Community Articles

The Open Source Service Catalog Community (OSCC) is committed to providing a rich library of the latest articles and resources on anything and everything relating to Service Catalog and IT best practices. Below you will find an ever-growing set of articles created by both leading IT professionals and by your peers in the OSCC. 
  
As a member of the OSCC, you have the ability to read, comment on, rate and edit articles contributed by others. You even have the ability to write and contribute your own original articles (just click on the link to the right to get started). The OSCC is only as strong as its members and its members’ ideas, so you are encouraged to please contribute frequently!

Category	Title	Description	Community Article
Definitions	Service Catalog Glossary	The glossary is a live document including definitions from the world of Service Catalogs, ITSM ...	Yes
Service Catalogs	Service Catalog - To Build or Buy?	By Paul Burns Buying’s better, writes CIOUpdate guest columnist Paul Burns of Enterprise Management ...
Service Catalogs	Service Catalog - The Path to IT/Business Alignment	By Hank Marquis For many years, an IT Service Catalog was simply a printed document ...
Press Releases	Learn to Design Web Themes and Templates with New Wiki	ThemesWiki.org is a new website designed to provide users with comprehensive, free guides for ...
Definitions	Service Catalog - Definition	One of the first steps in an ITIL program - or any IT service management initiative ...	Yes
Definitions	Fall 2007 Community Census	This is a draft of the questions for the census. Feel free to add some ...	Yes
Press Releases	Community Announces First Editor’s Choice Award	The OSSCC Editorial Board, an independent team of ITIL experts, consultants, industry analysts, and practitioners ...
Service Catalogs	NAV Service Catalogs	This page describes the Service Catalogs pages and the subsequent Service Offerings and Service Requests ...	Yes
Service Level Management	Service Level Management-Points of Failure	There seems to be a lot of accelerated emphasis and interest recently in the industry ...
Definitions	IT System - Definition	ITIL suggests that the first step in implementing service level management is the development of ...	Yes