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Most Comments Articles

Open Source Service Catalog Community Articles

The Open Source Service Catalog Community (OSCC) is committed to providing a rich library of the latest articles and resources on anything and everything relating to Service Catalog and IT best practices. Below you will find an ever-growing set of articles created by both leading IT professionals and by your peers in the OSCC. 
  
As a member of the OSCC, you have the ability to read, comment on, rate and edit articles contributed by others. You even have the ability to write and contribute your own original articles (just click on the link to the right to get started). The OSCC is only as strong as its members and its members’ ideas, so you are encouraged to please contribute frequently!
CategoryTitleDescriptionCommunity Article
Definitions Service Catalog - Definition One of the first steps in an ITIL program - or any IT service management initiative ... Yes
Service Catalogs Service Owner - Proposed Definition This article contains a proposal for the role of Service Owner Yes
Definitions Service Catalog Glossary The glossary is a live document including definitions from the world of Service Catalogs, ITSM ... Yes
Definitions Relationship Manager - Proposed Definition This article contains a proposal for the role of a Relationship Manager. This article in ... Yes
Definitions IT System - Definition ITIL suggests that the first step in implementing service level management is the development of ... Yes
Blog Postings A Story of Too Many Tools: Part Two - Excerpt from erp4it Blog  Back to the future© 2007 Charles T. Betz. Used by permission. All rights reserved.
Definitions Fall 2007 Community Census This is a draft of the questions for the census. Feel free to add some ... Yes
Service Catalogs NAV Service Catalogs This page describes the Service Catalogs pages and the subsequent Service Offerings and Service Requests ... Yes
Service Level Management Service Level Management-Points of Failure There seems to be a lot of accelerated emphasis and interest recently in the industry ...
Service Catalogs Service Catalog - The Path to IT/Business Alignment By Hank Marquis For many years, an IT Service Catalog was simply a printed document ...
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