Highest Rated Articles

Open Source Service Catalog Community Articles

The Open Source Service Catalog Community (OSCC) is committed to providing a rich library of the latest articles and resources on anything and everything relating to Service Catalog and IT best practices. Below you will find an ever-growing set of articles created by both leading IT professionals and by your peers in the OSCC. 
  
As a member of the OSCC, you have the ability to read, comment on, rate and edit articles contributed by others. You even have the ability to write and contribute your own original articles (just click on the link to the right to get started). The OSCC is only as strong as its members and its members’ ideas, so you are encouraged to please contribute frequently!

Rating	Category	Title	Description	Community Article
Not Rated	Press Releases	Community Announces First Editor’s Choice Award	The OSSCC Editorial Board, an independent team of ITIL experts, consultants, industry analysts, and practitioners ...
Not Rated	Service Catalogs	NAV Service Catalogs	This page describes the Service Catalogs pages and the subsequent Service Offerings and Service Requests ...	Yes
Not Rated	Definitions	Relationship Manager - Proposed Definition	This article contains a proposal for the role of a Relationship Manager. This article in ...	Yes
Not Rated	Service Catalogs	Service Owner - Proposed Definition	This article contains a proposal for the role of Service Owner	Yes
Not Rated	Definitions	Fall 2007 Community Census	This is a draft of the questions for the census. Feel free to add some ...	Yes
Not Rated	Definitions	Service Catalog - Definition	One of the first steps in an ITIL program - or any IT service management initiative ...	Yes
Not Rated	Definitions	Navigating the community site	This document walks through the Open Service Catalog Community (OSCC) site, introducing the various sections ...	Yes
Not Rated	Service Catalogs	NAV Blogs	Another exhilarating chapter in the continuing saga of navigating the OSCC	Yes
Not Rated	Service Catalogs	Service Catalog - The Path to IT/Business Alignment	By Hank Marquis For many years, an IT Service Catalog was simply a printed document ...
Not Rated	Service Level Management	Service Level Management-Points of Failure	There seems to be a lot of accelerated emphasis and interest recently in the industry ...