Articles

Open Source Service Catalog Community Articles

The Open Source Service Catalog Community (OSCC) is committed to providing a rich library of the latest articles and resources on anything and everything relating to Service Catalog and IT best practices. Below you will find an ever-growing set of articles created by both leading IT professionals and by your peers in the OSCC. 
  
As a member of the OSCC, you have the ability to read, comment on, rate and edit articles contributed by others. You even have the ability to write and contribute your own original articles (just click on the link to the right to get started). The OSCC is only as strong as its members and its members’ ideas, so you are encouraged to please contribute frequently!

Category	Title	Description	Community Article
Blog Postings	A Story of Too Many Tools: Part Two - Excerpt from erp4it Blog	Back to the future© 2007 Charles T. Betz. Used by permission. All rights reserved.
Definitions	Fall 2007 Community Census	This is a draft of the questions for the census. Feel free to add some ...	Yes
Definitions	IT System - Definition	ITIL suggests that the first step in implementing service level management is the development of ...	Yes
Definitions	NAV Articles and Resources	This page describes the Articles & Resources page, differentiates between them, then elaborates on the subsequent ...	Yes
Definitions	NAV Forums		Yes
Definitions	NAV Home Page		Yes
Definitions	Navigating the community site	This document walks through the Open Service Catalog Community (OSCC) site, introducing the various sections ...	Yes
Definitions	Relationship Manager - Proposed Definition	This article contains a proposal for the role of a Relationship Manager. This article in ...	Yes
Definitions	Service Catalog - Definition	One of the first steps in an ITIL program - or any IT service management initiative ...	Yes
Definitions	Service Catalog Glossary	The glossary is a live document including definitions from the world of Service Catalogs, ITSM ...	Yes

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