There seems no way to stop it. And it’s no secret, yet it’s one of the more pressing issues IT departments face today. Workers are sidestepping their IT department altogether to find and procure the services they need, whether that be quick access to online storage, collaboration tools, a SaaS application, or a number of servers spun up within a public cloud.
This creates obvious security and regulatory compliance risks. But there are other risks and potential costs associated with users going “rogue” with their IT deployments. First, they risk not getting the type of service or depth and quality of services they expect. The services they choose may not be the best available for the objectives. And, with business units acquiring services one-off large companies lose much of their ability to negotiate optimal pricing and service Levels.
One can hardly blame workers for sidestepping IT departments at times. It can take weeks to get servers provisioned, new storage, access to collaboration tools, or other services. If the same, or better service is available in the cloud, requiring little more than a credit card and a username for instant access: why wait for IT?