It's now posted. You can find it here.
It was a great seminar. Over 1100 registrations. Lot of good advice. Don't miss it.
"How To" Service Catalog Guide – Updated for ITIL v3 Webinar.
Hear first-hand from two of the industry’s preeminent Service Catalog experts, Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores, as they provide guidance from this popular book.
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Updated roles and terminology based on ITIL version 3 |
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Free Service Catalog templates and a new section on Service Catalog tools |
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Specific requirements for Request Fulfillment and linkage to the Service Catalog |
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A new section on how to use a Service Catalog to manage supplier relationships |
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And much more! |
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